Management Information Systems (MIS) is the key factor to expedite and attain competent decision-making in an organization. Currently, organizations are in the race of enhancing the capability to endure in the competitions of the new century global market. Therefore, organizations are attempting to heighten their agility level to be more efficient by improving the decision-making process to meet the successive fluctuations of the market. To meet the demands of today’s marketing environment, the Supermarket Sector is now gaining popularity very quickly. The main purpose of this study is to know about the MIS of the departmental store of Bangladesh and to find out the facts which are mainly pulling back the retail sector to spread its reputation all over the world. It also tries to mitigate those facts by increasing the performance of the internal running system as far as possible, as well as to find out the solutions. For the purpose of the study, we worked with Agora Super Shop which is the first-ever and very popular retail superstore in Bangladesh and got to know their current system, limitations of the system and how to solve them so that many possibilities of new innovations, features, ideas etc. can arise for the other departmental stores too